Øâ§ã˜â±ã™ë†ã˜â±could Not Download Video-try Again in Wattsapp
Typically, images and videos received on WhatsApp will download normally when you tap on them. Even so, many users are facing the issue where tapping a media file throws you an mistake that says, "download failed", "download was unable to complete," "delight try again later," and similar. If you are unable to download images and videos from WhatsApp, the following fixes volition help you solve the media download upshot on WhatsApp.
i. Manually Download Photos and Videos (WhatsApp Web)
If you're using WhatsApp Web (the desktop version of WhatsApp which was recently updated to not even require your smartphone nearby each fourth dimension you sign in), then it has its own host of issues and fixes.
Just before we motility onto those, you should know that unlike the telephone version of WhatsApp, WhatsApp Spider web doesn't automatically download photos and videos. You'll need to do this manually past clicking a given prototype or video and so clicking the Download icon at the top correct corner.
If y'all've tried that but are notwithstanding having issues with WhatsApp Web, so try the post-obit tips.
2. Articulate Browser Data (WhatsApp Web)
If WhatsApp Spider web is declining to download photos and videos (or is otherwise not working properly), then you should try clearing your browser cache and cookies to give it a clean slate.
To exercise this in Chrome, click the 3-dotted card icon at the tiptop correct -> History -> Clear browsing data, then check the 2d and third boxes and click "Clear information."
In Border, click the menu icon at the top right corner -> Settings -> Privacy, search and services, then "Choose what to clear" next to "Articulate browsing information now".
On the next screen, cheque the "Cached images and files" and "Cookies and other site data" boxes then click "Articulate now."
3. Sign Out and Back In Once more (WhatsApp Web)
WhatsApp Web doesn't have a great reputation for stability, and while its major contempo updates have brought some welcome improvements they take also made the browser version of WhatsApp a bit unreliable.
A dandy quick gear up for many a WhatsApp Web problem is to log out then back in again. Only click the three-dotted card icon above your chats list in WhatsApp Web, then click "Log out". After that, log back in again and the problem may have gone away.
The residual of this tips will focus on the mobile versions of WhatsApp, merely note that some of the fixes may apply to WhatsApp Web too, and so don't stop reading!
iv. Restart Telephone
The first stride you should always perform when you are troubleshooting an app or device is to restart it. Likewise, with the WhatsApp images and videos not downloading issue, restart your Android phone or iPhone. Sometimes but restarting the phone will gear up the media non downloading issue on WhatsApp.
v. Check WhatsApp Server for Bug
At times, the problem could exist with WhatsApp itself. It has happened several times where people are unable to transport letters, download images, and similar. To verify whether WhatsApp is down or not, you can utilize third-party tools like Outage.Report or DownDetector. Open one of the websites, and the tool will tell you whether WhatsApp servers are working properly or non.
vi. Fix the Correct Appointment and Time
Having the correct date and time on your phone is important for WhatsApp to sync to its servers, otherwise yous won't be able to download images or videos, equally mentioned on the official WhatsApp back up page.
To set the right engagement and fourth dimension on Android, go to "Settings -> System (General Management) -> Date and time." Enable the toggle for "Use network-provided time (or automatic time)."
On iPhone, get to "Settings -> General -> Date & Time." Enable the toggle for "Set Automatically."
vii. Audit Internet Issues
Many times, users are unable to download media files on WhatsApp due to an issue with their Internet connexion. These troubleshooting tips should help with the issue:
- If you lot are using WhatsApp on Wi-Fi, offset by restarting your router.
- Next, attempt opening a website on your telephone. If the website doesn't load or images do non load properly, your Wi-Fi connection may be downwards.
- Yous can too try switching between Wi-Fi and mobile data to identify whether the Internet connectedness is causing the issue.
- Make certain you take plenty data balance.
- Endeavor turning Airplane mode on and off on your device for a while.
- For Wi-Fi networks, try to forget the Wi-Fi, then connect to information technology again.
- If possible, endeavor to connect to a different Wi-Fi connection or router.
- You can likewise effort irresolute the DNS server for your router. If yous are on Android, observe out how to use Google DNS or OpenDNS.
- Disable the metered Wi-Fi connection on Android.
- Enable data roaming on your phone if yous are not in your home state.
8. Bank check Mobile Data Settings (iPhone)
For many WhatsApp users, the images and videos not downloading issue happens only with mobile data. To fix that on iPhone, get to "Settings -> WhatsApp." Enable the toggle next to "Mobile Data."
nine. Check Network for Problems
You should exist using the fastest, correct network for the proper functioning of WhatsApp.
To check your network on Android, go to "Settings -> Network & Internet -> Mobile Network -> Network Selection." Choose Automatic.
On iPhone, open "Settings -> Mobile Data -> Network Selection." Enable the toggle for Automatic. Also, try the solutions for mobile data not working on Android and iPhone.
10. Let WhatsApp to Access Photos
WhatsApp requires storage permission on both Android and iPhone to download media files. If WhatsApp doesn't have the required permission, you will face problems while using information technology. To grant storage permission on Android, go to "Settings -> Apps -> WhatsApp -> Permissions." Tap on "Storage (Files and media)" and cull "Allow."
On iPhone, go to "Settings -> WhatsApp -> Photos." Cull "All Photos."
If there are problems with WhatsApp non automatically downloading images and videos on your phone, you should take a wait at the media auto-download settings in WhatsApp.
For that, go to "WhatsApp Settings -> Storage." Here you will detect a Media auto-download department. Tap on the options under it and let the type of media files that should download automatically when connected to mobile data or Wi-Fi, depending on your needs.
12. Turn Off Data Saver Modes
Both Android and iPhone come with information-saving modes. If media isn't motorcar-downloading on your phone, attempt disabling these modes.
For Android, get to "Settings -> Network & Internet -> Data Saver." Turn it off.
On iPhone, go to "Settings -> Mobile Data -> Mobile Information Options." Turn off the toggle next to "Low Data Mode."
thirteen. Check Available Storage
Your phone should accept sufficient storage to be able to download media files from WhatsApp. If the phone doesn't accept plenty storage, files won't be able to download.
To cheque the bachelor storage on Android, go to "Settings -> Storage."
On iPhone, get to "Settings -> General -> iPhone storage." Delete unnecessary apps and files to restore space. If you still demand more space, learn other means to costless upwards infinite on Android and iPhone.
14. Unmount SD Carte du jour
If yous are using a memory card on your Android phone, often that is responsible for causing media download problems in WhatsApp. To prepare it, you will need to either remove the bill of fare or unmount information technology.
To unmount the card, go to "Settings -> Storage." Look for your memory bill of fare. Tap on the pick or icon that says squirt or Unmount. Do note that unmounting the card volition not delete your data in the card.
15. Plough Off Move Content to SD Card
If your Android phone offers a native setting for moving data to an SD carte du jour, you should try turning it off for WhatsApp.
The steps may differ according to your phone model. Basically, what y'all need to do is navigate to "Settings -> Storage -> Storage Booster." Tap on "Move Content to SD Card" and turn off the toggle next to "WhatsApp." You lot can also use the search in Settings to await for the "Storage Booster" setting.
16. Enable Save to Photographic camera Roll (iPhone)
On iPhone, even though you will exist able to view the downloaded media in WhatsApp, it's not automatically downloaded to the photographic camera roll. This is non an issue just a feature in WhatsApp. If yous want media files to download automatically to your iPhone, in the WhatsApp app, get to "Settings -> Chats.' Enable the toggle for "Salve to Camera Coil."
17. Inquire for File to Exist Resent
If yous are getting the "Ask XYZ to resend the file" mistake while downloading old media files from WhatsApp, that's what y'all will need to do. The person could have cleared the chat, leaving you unable to download the files. Request that the sender resend the file.
18. Clear WhatsApp Cache (Android)
Try clearing the cache for WhatsApp on your Android phone. Doing then volition not delete your chats or any associated media.
To articulate cache on Android, become to "Settings -> Apps -> WhatsApp -> Storage & cache." Tap on "Articulate cache."
Restart the phone after clearing the cache. Exercise non tap on "Clear information" (or Clear information), equally information technology will delete your WhatsApp chats.
19. Plow Off Ad Blocker
If you are using adblocker apps on your phone, try turning them off for a while to run across if they are alien with WhatsApp media.
20. Update WhatsApp
Many times, updating WhatsApp also helps to prepare the issue of images and videos not downloading.
Get to the Play Store (Android) and App Store (iPhone) and search for WhatsApp. Tap on the "Update" button if available. Restart the phone. Don't worry, equally updating WhatsApp will not delete your chats.
21. Reinstall WhatsApp
If the upshot persists, uninstall WhatsApp from your phone and install it once again. Still, brand certain to back up the data starting time using the native option. You can back up to Google Drive on Android and iCloud on iPhone. That way you will not lose your chats and files.
22. Rename WhatsApp Folder (Android)
On Android, apart from uninstalling WhatsApp, you lot should likewise try renaming the existing WhatsApp binder. This is done so that WhatsApp creates a new folder when you install it again. Still, this is a nuclear choice and then please make sure that you support your WhatsApp data outset. Once that is washed, uninstall WhatsApp.
Subsequently uninstalling, open whatsoever File manager app on your phone and become to "Internal Storage -> Android -> media." Look for the "com.whatsapp" folder. Affect and hold it to reveal the options. Select "Rename." Modify the name to whatever you wish.
So install WhatsApp over again and restore your data from dorsum upwardly. If something goes wrong, you will detect your onetime WhatsApp database and files in the renamed folder.
23. Reset Network Settings
You lot should try resetting the network settings on your Android phone or iPhone. Doing so will delete all the saved networks (Wi-Fi, Bluetooth, etc.) and continued devices. You will demand to add together and pair them once more. Nevertheless, it tin can solve issues like images and videos not downloading on WhatsApp.
To reset the network settings on Android, become to "Settings -> Arrangement (General Management) -> Reset. Choose either "Reset Network Settings" or "Reset Wi-Fi, mobile & Bluetooth."
On iPhone, go to "Settings -> General -> Reset -> Reset Network Settings."
24. Reset App Preferences
Similar to resetting network settings, you should try to reset all settings on your phone. Doing so will non delete your personal data. Still, all settings on your phone will be reset. So if a setting is responsible for WhatsApp images and videos not downloading, resetting the settings should fix information technology.
On Android, go to "Settings -> System (General Management) -> Reset." Choose "Reset app preferences" or "Reset settings."
On iPhone, go to "Settings -> General -> Reset -> Reset All Settings."
After trying each fix, I would suggest yous restart your telephone. Hopefully, yous should exist able to download images and videos commonly from WhatsApp. Once that happens, bank check out Android apps to heighten the WhatsApp feel.
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